ING - Creator Activation
A bank as a Späti, a character as the interface - and compliance decided in the room, not in the loops.
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The Challenge
ING launches the Direkt-Depot Young - an investment product for Gen Z. Finance content has a structural enemy: the compliance loop. Every claim needs legal sign-off, every cut another round - in the classic process, weeks pass between shoot and go-live, and whatever felt native going in comes out sounding like a disclaimer. Gen Z spots that instantly. The task: content that feels like the creators made it themselves - inside one of the most regulated industries there is.
The Orchestration
The narrative architecture came first: a Späti as the bank you actually like walking into - and Manny behind the counter, a name that sounds like “Money”: the interface that makes trading feel easy, with an honest answer for every situation. Cast first, script second - every scene written around the creator’s real character, the way young people actually deal with money.
Then the physical architecture: Manny’s Kiosk, fully built - shootable 360°, lit throughout, no lighting rebuilds. Small mobile rigs and a calm set, so creators and camera could move freely while the system held. Video, photo and creator-generated assets in integrated blocks - one world, native per channel, two shoot days planned to the minute.
And the decisive move: Legal & Compliance sat in the review room. Watching the material with the legal lens on first viewing, marking live which lines can run and which can’t. Every compliance decision made once - so post started immediately, and ran without a single loop.
The Output
Live on ING’s channels days after the shoot: episodes, performance ads, stills and creator-generated assets - out of two shoot days in one built world. “So young kann Money” landed the way it was written: native. The community played along - ING’s own replies included. And the number that matters most in a regulated industry: zero loops in post.






































